This client is widely recognised at the number 1 specialist in his field in Ireland.
They had experienced a very slow period of time, with hardly any new bookings, and needed to do something, but couldn’t figure it out on their own.
A complete solution was needed to reposition this practice to be more in line with the owners industry recognition and standing, and find a way to generate more leads and new clients for this team to care for.
The Solution
After helping them with a brand refresh, we were able to identify key areas in their booking process and customer journey which were causing mass drop-off points. As a result, we worked with the client to establish a new customer journey and worked on creating assets to help move someone along this journey - from being someone who had never interacted with the business before, right through to making that first booking.
Within 24 hours of launching this new customer journey, our client received more bookings than they did in the entire previous 18 months.
As a result of all of this, our client was Able to increase their new bookings by over 7,500% and take their business to the new level they had been hoping for.
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Vision Digital were amazing to work with. We have been blown away by the results
